Introduction
This privacy policy describes how we collect and use the personal information you provide on our website: thecenda.com. It also outlines your choices regarding our use of your personal information and how you can access and update this information.
Collection and Use of Personal Information
We collect the following personal information from you:
- Contact Information: Name, email address, mailing address, phone number.
- Unique Identifiers: Username, account number, password.
- Preferences Information: Product wish lists, order history, marketing preferences.
We also collect the following additional information:
- Demographic Information: Age, education, gender, interests, zip code.
- Automatic Information: IP address, browser type, referring/exit pages, operating system.
We use this information to:
- Assess business needs to determine suitable products.
- Send product or service information, updates, and warranty information.
- Respond to customer service requests.
- Administer your account.
- Send newsletters and marketing communications.
- Respond to your questions and concerns.
- Improve our website and marketing efforts.
- Conduct research and analysis.
- Display content based on your interests.
Choice/Opt-Out
You may opt-out of receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us at contact@thecenda.com
Information Sharing
We will share your personal information with third parties only in the ways described in this privacy policy. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities, such as shipping orders or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services.
We may also disclose your personal information:
- As required by law, such as to comply with a subpoena or similar legal process.
- When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- If we are involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- To any other third party with your prior consent to do so.
Cookies and Other Tracking Technologies
We use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
Web Beacons
Our web pages may contain electronic images known as web beacons (sometimes called single-pixel gifs) used along with cookies to compile aggregated statistics to analyze how our site is used. We may also use web beacons in our emails to let us know which emails and links have been opened by recipients, helping us gauge the effectiveness of our communications and marketing campaigns.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from those of us. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.
Retention of Personal Information
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at contact@thecenda.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at contact@thecenda.com
Notification of Privacy Policy Changes
We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions about this privacy policy, please contact us at contact@thecenda.com